Sullivan Privacy Policy

This privacy policy (“Privacy Policy”) identifies and describes the way in which sullivan-language.qc.ca, doing business as, Sullivan (“Sullivan”, “we”, “our”) uses and protects the information we collect about users of our Services (“Users”, “you”, “your”). All use of Sullivan’s products and services, including without limitation, the sullivan-language.qc.ca’s website (“Website”), any other Sullivan website and our profiles on social media websites (“Services”), are subject to this Privacy Policy.

When you use the Services, you consent to the collection and use of your information in conformity with this Privacy Policy.

The information we collect, how we collect it, and how we use it

We collect different types of personal and other information based on your use of our Services and our business relationship with you. Some examples include:

  • Contact Information that allows us to communicate with you — including your name, address, telephone number, and email address;
  • Equipment, performance, Sullivan website usage, viewing and other technical information about your use of our network, Services, products or Web sites.

We collect information primarily in three ways:

  • You give it to us when you purchase or interact with us about a product or service we offer or provide, or subscribe to our Services;
  • We collect it automatically when you visit our Web sites or use our products and services;
  • We obtain it from other sources, such as from credit agencies.

We use the information we collect in a variety of ways, including to:

  • Provide you with the best User experience possible;
  • Provide the Services you purchase, and to respond to your questions;
  • Communicate with you regarding Service updates, offers, and promotions;
  • Deliver customized content and advertising that may be of interest to you;
  • Address network integrity and security issues;
  • Investigate, prevent or take action regarding illegal activities, violations of our Terms and Conditions of Service or Acceptable Use Policies;
  • Online Activity Tracking and Advertising.
  • We collect information about your activity on Sullivan Web sites for a number of purposes using technologies such as cookies, Web beacons, widgets and server log files.
  • We and our non Sullivan advertising partners use that information, as well as other information they have or we may have, to help tailor the ads you see on our sites and to help make decisions about ads you see on other sites.
Information sharing

With Sullivan Companies:
Subject to applicable legal restrictions, Sullivan companies may share your Personal Information with its subsidiaries and affiliated companies to make sure your experience is as seamless as possible, and to make sure you have the full benefit of what Sullivan has to offer.

With Non-Sullivan Companies:
We share your Personal Information only with non-Sullivan companies that perform services on our behalf, and only as necessary for them to provide those services to you.

We require those non-Sullivan companies to protect any Personal Information they may receive in a manner consistent with this policy.

We do not provide Personal Information to non-Sullivan companies for the marketing of their own products and services without your consent.

In Other Circumstances:
We may provide Personal Information to non-Sullivan companies or other third parties for purposes such as:

  • Complying with court orders and other legal process;
  • Enforcing our agreements and property rights;
  • Obtaining payment for our products and services, including the transfer or sale of delinquent accounts to third parties for collection; and
  • Assigning or transferring your information in the context of a bankruptcy, merger, acquisition, reorganization or sale of assets of Sullivan.

Aggregate or Anonymous Information:We may share aggregate or anonymous information in various formats with trusted non-Sullivan entities for purposes such as:

  • Retail, marketing and advertising companies that offer products and services that may be of interest to you;
  • Universities, laboratories and other entities that conduct scientific research;
  • and Media research companies and entities that may use the data for purposes such as municipal planning and coordinating disaster responses.
General provisions

Sullivan will take all the reasonable and appropriate precautions within its power in order to prevent any unauthorized access to the Services, to maintain the exactitude of the data, and to ensure the correct use of the information provided by the Users.

Under no circumstances will Sullivan be responsible towards the USER and/or any third persons, for the actions, behaviors, declarations, the terms used and any other action of the User or any person directly or indirectly within the framework of the use of the Website.

Moreover, Sullivan will not be responsible in any way for the use by the User and/or any other person, of information obtained from the Website or by the intermediary of the Website.

This exoneration of responsibility applies to information of any nature, and in particular, to information of a personal nature such as an address, telephone numbers or electronic messaging address, which could be revealed within the framework of the use of the Website and the related services. Sullivan is exonerated from any responsibility relating to gestures or actions that may be taken by the User and/or any other person regarding this information, or any other information of any nature obtained by the User and/or any other person.

Our online privacy for children
  • Our Websites are not designed to attract children under the age of 14.
  • We do not knowingly collect personally identifying information from anyone under the age of 14 unless we first obtain permission from that child’s parent or legal guardian.
Safeguarding your information: our policy on data protection and security
  • We do not sell your Personal Information to anyone for any purpose. Period.
  • We maintain information about you in our business records while you are a customer, or until it is no longer needed for business, tax, or legal purposes
  • We have implemented encryption or other appropriate security controls to protect Personal Information when stored or transmitted by Sullivan.
  • We require non-Sullivan companies acting on our behalf to protect any personal information they may receive in a manner consistent with this Policy. We do not allow them to use such information for any other purpose.
User privacy controls and choices
  • You can review and correct your Personal Information collected by us.
  • In the course of your use of the Services and, thereafter, we may send you various messages such as advertisements and administrative messages. You may limit certain types of solicitation communications from Sullivan, including marketing contacts made via telephone, email and text messaging. If you do not wish to receive such messages, send us an un-subscription message at the following address: info@sullivan-language.qc.ca.
Further information

Any User who wishes to request further information about our compliance with applicable law concerning this policy or have questions or concerns about our privacy practices and policies may contact us or write to us at info@sullivan-language.qc.ca

Choice of laws, jurisdiction and severability

This Privacy Policy is to be interpreted in accordance with the laws of the Province of Quebec and of the laws of Canada applicable therein.

Any dispute arising in the course of and relating to your relationship with Sullivan is to be submitted to a court of competent jurisdiction in the judicial district of Montreal, Province of Quebec, Canada.

If any provision of the present Privacy Policy shall be unlawful, void, or for any reason unenforceable, then such provision shall be severable from this Privacy Policy and the remaining provisions shall remain in full force and effect.

This Privacy Policy, together with any and all other legal notices or statements published by Sullivan on the Website, including the Terms and Conditions of Use, constitute the entire agreement between you and Sullivan with respect to the use of the Services.